Solutions and roadmap
Elaris is being built around the job a planner does every week: build the schedule, publish it, see each interval against what the work requires, and let every person read their own day.
Elaris is in active development and is not generally available.
Solutions
Each job is written twice: once for a contact center, once for any other team that works to a schedule. The schedule is the same. Only the words for the work change.
Build it, publish it, keep the record.
A planner builds a week, copies a day, and publishes it. After that, a change is an amendment: it records who approved it and why, and sits beside the published day instead of overwriting it. A recalculation does not erase that edit.
Where is the schedule short, and by how much?
Coverage shows each interval’s requirement, what is scheduled, and the gap between them. A requirement nobody supplied reads Not provided. A zero is a zero. A Break is time on shift but away from the work, so it lowers what is scheduled for its span instead of being treated as if it never happened.
| Interval | Requirement | Scheduled | Gap |
|---|---|---|---|
| 09:00 | 6 | 6 | Met |
| 09:30 | 7 | 5.5 | Under by 1.5 one person on a 15-minute Break |
| 10:00 | Not provided | 6 | Not available there is no requirement to compare with |
| 10:30 | 0 | 1 | Over by 1 |
What am I working today?
Each person sees their own published day, laid out for a phone. Times are shown in their own time zone when one is set, and the page says which zone it is using.
Roadmap
There are no dates. The order is the plan, and nothing here is a commitment to a particular capability or timeline.
The Scheduler path above, working end to end on a synthetic tenant: a test organization with made-up people, not a customer.
A customer can load their own people, including a routing profile, and sign in as themselves. That is the first thing a buyer would need. It is not built.
Early access is opening to a small number of workforce teams willing to shape the product against real operational problems.